Frequently asked questions (FAQ)

What sizes do the swing shelves come in?

The shelves come in the following sizes:

6 inch/15.24cm, 

9 inch/22.86cm,

15 inch/38.1cm

 What are the shelves made of?

Our shelves are made of Canadian knotty pine, that is sourced from a local specialty lumber supplier.  We carefully select each piece in lengths of 8, 10, 12 feet, then hand cut to size, sand by hand, then round the front corners and countersink drilled holes.  The beads are either wood, silicone or felt.  Any that are painted are done so by hand, using acrylic paints.  The cords or ribbon used, depending on the design, are selected to best match the uniqueness of the piece.

Can I customize a swing shelf?

Yes, by sending us an email thorough our contact us page. 

Specify the shelf size, the design you have selected from each product page.

Let us know the colours you would like.

We’ll then be in touch with you to confirm before the customer order before we make the shelf.

What payment methods do you accept?

Master card, VISA, Amex, Google Pay, PayPal, Apple Pay, Interact

How quickly can I expect a reply to my email?

Our goal is to reply within 48 hours of receipt

How long does it take to process an order?

Our goal is withing 3 business days from receipt of the order.

If it is a customer order you need to add on the time to confirm the specifics via email and then the 3 business days would apply. 

Do you offer local pickup?

Yes, by indicating at checkout that you want local pickup.

Select the local pickup option.

The site for pick up is St. Catharines in the Niagara Region.

If you select this option at checkout, we will email you with specific pick up location details, once your order is prepared, packaged and ready to go.

What can I put on the shelves?

Just about any object that fits on the shelf and is not too heavy.

They are a practical way to show off memorabilia, collectables, toys, whatever your style sense dictates.

The shelves also make great gifts for any age, for baby showers, as birthday presents, as housewarming gifts……limitless possibilities.

If you decide to use the shelf for a heavy object we recommend you weigh the object and use the appropriate hook / anchor to support the total weight.  Positioning the hook into a stud is also recommended for heavier displays. 

Are the shelves only for children’s rooms?

Not at all.

The size, colours and designs can be matched to any room and its décor.

The shelves are pieces of wall art and decoration.

In the bath to display fragrance, cosmetics, soaps, face clothes etc.

In the office to display a clock, books, business rewards etc.

In the baby’s room to display toys, books, night light etc.

In the teen’s room to display keepsakes, memorabilia.

Any room in the house.

How do I shop for your items?

Through Shopify via www.handhcreations.ca

We will be participating in a variety of craft shows and events throughout Southern Ontario, virtual markets and will post these markets on our Instagram page @hhbabycreations.